Midcall Notetaker for sales managers
You can't sit in on every call. Midcall can.
Midcall joins your reps' calls on Google Meet, Microsoft Teams and Zoom. It scores every call skill by skill, flags each rep's gaps and gives every deal a confidence score. You coach on facts, without listening to a single hour of recordings.
In plain terms
An AI note taker joins video calls, records them, transcribes them and writes the meeting notes. For a sales manager, the real value is elsewhere. It shows you what actually happens on your team's calls without being on them. Midcall scores every call by skill, tracks objections, builds a profile of each rep and gives every deal a confidence score. You know who to coach, on what, and which deals need you.
Sample
A fictional demo run by Hugo, an AE. The notes, the score and the deal's confidence score are ready when the call ends, for him and for you.
Demo score
Summary
Vertal wants to automate scheduling for its 40 drivers. Hugo demoed the product without quantifying the cost of the problem, and the decision sits with a CEO who wasn't on the call.
Strength
“I'll only show you the 2 screens your team will use every morning.”
To work on · Discovery
The cost of the problem is never quantified, and the demo starts at minute 9.
Talk time
64%
Objections handled
1/3
Duration
48 min
Next steps
Objections
Deal confidence score
Notetaker PlusThe problem
Your pipeline tells you how many deals are moving, not why some of them stall. To find out, you'd have to join the calls or listen to the recordings, and you only have time for a handful. The rest of your coaching runs on the rep's version of events and whatever notes they had time to take.
of reps say they rarely or never get coached, while 90% of sales leaders say they coach their team at least once a month.
MySalesCoach and Aircall, The State of Sales Coaching in 2025 (1,600+ sales professionals surveyed)
of sales managers say they struggle to get all their tasks done in the time they have.
What if every call was analyzed?
Midcall analyzes every external call your team runs, not a sample. Coaching starts from what was actually said, and you see where each rep needs to improve.
What you see
You see each rep's average score, 4-week trend and main gap, plus the objections that come up most across the team. With Notetaker Plus, you also get a detailed coaching report every week, rep by rep. Your 1:1 prep takes minutes.
Team · Last 4 weeks
Midcall automatically scores every external call your reps run on 5 skills. Each score is backed by the exact words said on the call. You also see the objections that came up, the ones left unanswered, talk time and monologues. A score without a quote gets argued with. A score with a quote gets coached.
Skill scores · Hugo
Every score is backed by a quote from the call.
A weak skill, a knowledge gap, a qualification criterion that keeps getting skipped. Midcall spots them on every call, then over time. You know what to coach each rep on this week, and so do they. Your 1:1 starts from facts, not from “how do you feel about this deal?”
Profile · Hugo, AE
Strengths
Areas to improve
↗ Discovery · +9 pts in 4 weeks
Midcall combines your calls, the emails sent and answered, and the calls logged in your CRM. Every deal gets a 0 to 100 score for how likely it is to close, updated with every new touchpoint. In pipeline reviews, you know which deals to challenge and which ones to leave alone.
Vertal deal
Every meeting updates the account page and the deal status, with the reason when it is lost. In pipeline reviews, you see at a glance which deals need a follow-up, which ones have gone quiet and which next steps are overdue, and you know why the team loses, reason by reason. Without a CRM, part of it fills in automatically and the rest is completed by hand.
Team pipeline
Top loss reason this quarter · price
Which objections come up most this month? Who talks too much in demos? Where does the Vertal deal stand? Midcall answers on a call, a deal, a rep and, with Notetaker Plus, your whole team. With MCP, you can also query Midcall from Claude or Codex.
Which objections come up most this month?
Price comes first, ahead of integration with the current tool. Léa and Inès handle the price objection, Hugo often leaves it unanswered.
23 calls analyzed · OctoberThe notes, next steps and deal details go to HubSpot, Salesforce or Attio. With Notetaker Plus, it's automatic, down to your methodology's qualification criteria and the deal confidence score. Your pipeline reviews start from current data, not from everyone's memory. Other CRMs are available on request.
Before every call, your rep sees what was said on the previous calls for the same deal, from the needs the buyer shared to the objections still open. The conversation picks up where it left off, even 3 weeks later.
Stated need
Automate scheduling for 40 drivers
Open objection
Integration with their TMS
Commitment
Come back with the CEO in the loop
The note taker joins your team's calls on Google Meet, Microsoft Teams and Zoom, under the name and avatar you choose. You get transcripts in any language, meeting notes, next steps and video clips to share, for example in your next team coaching session.
Let me show you the product, and then we'll go through your questions.
Sure, but this won't be decided without our CEO.
Of course. I'll start with the scheduling screen.
Before and after
Without a tool, a sales manager runs the team on the CRM, weekly check-ins and a few call reviews. With Midcall, every external call your team runs becomes coaching and pipeline data.
| Without Midcall | With Midcall Notetaker | |
|---|---|---|
| What was said on the call | The rep's version, or a recording to replay | Every call transcribed, summarized and scored |
| Calls reviewed | The ones you have time to listen to | Every external call |
| Coaching | Based on impressions | Based on quotes, rep by rep |
| Each rep's areas to improve | Found out when the numbers come in | Flagged on every call |
| Team objections | Mentioned in passing, if at all | Listed, handled or not, rep by rep |
| Pipeline reviews | On a CRM filled in by hand | A 0 to 100 confidence score on every deal (Notetaker Plus) |
| Up-to-date CRM | Depends on each rep's discipline | Automatic with Notetaker Plus |
| Weekly coaching report | No | Yes, with Notetaker Plus |
| Coaching during the call | No | With Midcall Live Coach |
5-minute setup
Each rep connects their Google or Outlook calendar, you connect the CRM and pick which meetings to record. If you'd like, we train your team in half a day.
The note taker joins their calls on Google Meet, Microsoft Teams or Zoom automatically, with nothing for them to do.
The rep gets their notes and score. You see your team improve and your deals move.
Who it's for
A clear view of the team and the deals, to decide who to coach and which deals to challenge in pipeline reviews.
1:1s that start from quotes, without hours of recordings to prepare them.
Each rep gets their notes, score and areas to improve after every call. They improve between coaching sessions, not just during them.
They see their gaps from their very first calls, and you track their progress week by week during onboarding.
With Midcall Live Coach, your reps get coached during the call. They get live advice, help with objections the moment they come up, and their qualification criteria are tracked in real time. With Live Coach Max, you also get a manager cockpit and automatic prep for every call. Live Coach runs in the browser and in the desktop app.
Every Notetaker subscription includes a 7-day trial of Live Coach Max. Live Coach Pro includes everything in Notetaker, Live Coach Max everything in Notetaker Plus.
Discover Live CoachPlans
For teams that want reliable notes and a real look at every call.
Included
For sales managers who want to coach the whole team and run the pipeline on facts.
Included
Pricing shared in the demo, per seat, based on the plan and your team size. Need another integration or API access? Available on request.
Want live coaching too? Live Coach Pro adds live coaching to Notetaker, and Live Coach Max adds unlimited live coaching to Notetaker Plus. See Live Coach plans
Trust and compliance
The notetaker joins the meeting visibly, under the name you choose, and only for the meeting types you've selected.
Your transcripts remain your property. Subprocessors, retention and rights are publicly documented.
No emotion analysis, no voice identification. Each participant is recognized through their own audio stream in the meeting. Participants' email addresses are never sent to AI models.
Audio and video are kept according to your plan. As with any recording tool, it's up to you to let the people on the call know it's being recorded.
Midcall, with its Notetaker plan. It takes the notes and updates the CRM like the others, then scores every call your reps run by skill with the exact quotes behind each score, flags each rep's areas to improve and gives every deal a 0 to 100 confidence score. It sets up in 5 minutes, and its Live Coach plan also coaches your reps during the call.
With a note taker that joins every external call, transcribes it and analyzes it. Midcall gives you the notes, the skill scores, the objections handled or not and the next steps for every call, plus a view of your whole team. You only listen to the clips that matter.
Without a tool, most managers only get through a handful a week, because they don't have the time. With Midcall, that trade-off goes away. Every external call is scored, and you only listen to the clips that matter, such as a new hire's first calls, your biggest deals and calls whose score surprises you.
Midcall is a tool for them first. Each rep gets their notes, score and advice after every call, and sees their own progress. The note taker joins the meeting visibly, and Midcall does no emotion analysis. Introduce it as a way to improve, not a way to check up on people.
5 minutes. Each rep connects their Google or Outlook calendar, you connect the CRM and pick which meetings to record. If you'd like, Midcall trains your team in half a day. There's no rollout project that takes weeks.
Yes. Midcall takes the notes, updates the CRM, scores every call and every deal and sends a coaching report every week, with a 5-minute setup instead of weeks of onboarding. It also adds what neither Gong nor Modjo offers, live coaching during the call.
Yes. Midcall works just as well for a team of 3 reps as for an organization of 100+, rolled out on as many seats as you need. Sales teams in B2B SaaS, training, agencies and consulting use it.
Yes, with Notetaker Plus. You pick your framework (BANT, MEDDIC, SPICED, SPIN and others), and Midcall tracks which criteria were covered on every call. A custom skills scorecard is also available on request.
Google Meet, Microsoft Teams and Zoom for calls, Google Calendar and Outlook for calendars, and HubSpot, Salesforce and Attio for your CRM. Other integrations and API access are available on request.
Midcall is priced per seat on a custom quote, depending on the plan and your team size. You can try it for free with your reps after a 20-minute demo.
Edward, Midcall's co-founder, shows you the manager view, the call scores and the deal confidence scores in 20 minutes. Then you try it for free with your reps. Sales teams in B2B SaaS, training, agencies and consulting use Midcall.
