Fireflies vs Midcall: which AI note taker for a sales team?
For a sales team, Midcall goes much further than Fireflies. Fireflies is a note taker designed for every kind of meeting, which added a sales analysis layer to its Business plan, partly paid in AI credits. Midcall was designed for selling from day one, and meeting scoring, objection tracking and the pre-CRM are included in every plan.
This comparison relies on what each vendor publishes on its product, pricing and help pages, checked on November 8, 2026. Fireflies' prices are in US dollars, per seat per month.
What is the difference between Fireflies and Midcall?
| Midcall | Fireflies | |
|---|---|---|
| Built for | Sales, with rep coaching at the core of the product | Every kind of meeting, with a sales bundle on Business |
| Recording and transcription | Google Meet, Teams and Zoom, any language | Zoom, Meet, Teams, Webex and more, with or without a bot, 100+ languages |
| Skill-by-skill scoring | Out of 100, backed by the sentences spoken | BANT and MEDDIC scorecards through AI Skills, paid in AI credits |
| Objections | Each one tracked until it is handled | Detected, with no tracking of whether they were handled |
| Confidence score on every deal | 0 to 100, updated with every touchpoint | Pipeline health and risk flags, on Business |
| Account and pipeline tracking | Pre-CRM included, account pages and pipeline | Deal tracking on Business, built on HubSpot or Salesforce |
| Memory and AI questions | Memory of every deal, questions on a meeting, a deal or a rep | Questions on past meetings with AskFred |
| Rep profiles and manager view | Strengths and gaps per rep, team trends, top objections | Talk-time statistics per teammate, on Business |
| Coaching during the meeting | Live Coach on objections, questions, qualification and next steps, adapted to each rep | Live Assist, live notes and questions to AskFred, plus Sales Assist to answer the client |
| CRM | HubSpot, Salesforce, Attio, others on request | HubSpot, Salesforce and others, autofill on Business |
| Follow-up email | Draft ready after every meeting | Recap email, drafts through AI Skills |
| Setup | 5 minutes | Self-serve sign-up |
| Price | Custom quote, free trial | Free, then $10 to $39 billed annually |
What are Fireflies's strengths?
Fireflies has real strengths. Its free plan is permanent, its Pro plan costs $10 per seat per month billed annually, and it transcribes more than 100 languages. It joins most video tools, also records without a bot from its desktop app, accepts uploaded files and connects to a broad catalog of tools. Its users rate it highly, at 4.7 out of 5 on G2.
For a basic use, like summarizing internal meetings across the company, Midcall will not reach its full potential. Its value shows in sales meetings, where every exchange weighs on the deal.
When is Midcall the better choice over Fireflies?
Choose Midcall as soon as the goal is to make your reps better and close more deals. At Fireflies, sales analysis is a layer added to a tool built for every meeting. It starts on the Business plan, and part of it, like CRM autofill or qualification scorecards, uses AI credits. At Midcall, selling is the cornerstone of the product, designed by a former AE for sales teams, founders who still sell and closers.
Take a price objection. Fireflies lets you find it in the transcript. Midcall tells you what the rep answered and whether the objection was handled, factors it into the meeting score and adds it to the rep's profile if they keep stumbling on it. The manager then knows who to coach, on what, and with which moment of the call as evidence. That loop, from the meeting to the coaching, is what a general-purpose tool does not close.
What does Midcall do beyond meeting notes?
Every meeting feeds a pre-CRM, included in every plan, from the note taker to the Live Coach. Each account has its own page, with the decision makers, the commitments made and what to prepare next, and each deal has its status, confidence score and next step. Without a CRM, part of it fills itself in and you complete the rest by hand. When you mark a deal as won, in Midcall or in your CRM, the account moves to your customers, and scoring and coaching then focus on account management.
Fireflies offers deal tracking on its Business plan, built on HubSpot or Salesforce, and a CRM autofill you review before it is pushed, paid in AI credits.
Does Fireflies coach reps live like Midcall?
Fireflies offers Live Assist, a panel that shows live notes during the meeting, a recap of what you missed and an assistant, AskFred, you can ask about the current meeting. Fireflies also presents Sales Assist, which spots the client's questions and suggests an answer from the knowledge base you uploaded.
Midcall's Live Coach does not look information up, it steers the conversation. When the prospect says “let's pick this up in January”, it helps the rep tell a real delay from a polite no, and prompts the question that makes the difference. Before the call ends, it reminds them to lock in the next step. And its help is tuned to each rep's weak spots, revealed by their own meetings.
At Fireflies, live help is a note-taking assistant. At Midcall, it is a sales coach.
How do Fireflies AI credits work?
Transcription, summaries and recap emails use no credits. AI Skills, CRM autofill, questions to AskFred during the meeting and Sales Assist, on the other hand, draw from a credit pool shared by the whole team. Each plan includes a small amount, from 20 to 50 depending on the plan.
Beyond that, you buy packs, from $5 for 50 credits to $600 for 10,000 on monthly billing. For a sales team that wants to fill the CRM and score meetings every day, the bill depends on usage, which makes it hard to predict. At Midcall, every feature is included in the plan.
How much does Fireflies cost compared with Midcall?
Fireflies lists its prices in US dollars, per seat per month. Midcall is on custom quote, with a free trial.
| Fireflies plan | Price per user per month | What it includes |
|---|---|---|
| Free | Free | Transcription, limited storage, 20 AI credits |
| Pro | $10 billed annually, $18 monthly | Unlimited summaries, AI Skills, 20 AI credits |
| Business | $19 billed annually, $29 monthly | Team analytics, CRM autofill, deal intelligence, 30 AI credits |
| Enterprise | $39, billed annually only | SSO, audit logs, private storage, 50 AI credits |
For a sales team, the useful comparison is between Midcall and Fireflies' Business plan, plus the credit packs its daily use requires. Every plan and the AI credits are broken down in our Fireflies pricing guide.
How do you switch from Fireflies to Midcall?
Midcall is the only tool that combines note taking, conversation intelligence and live coaching. Setup in 5 minutes. You connect your Google or Outlook calendar, pick the meetings to follow and, if you use one, your CRM, then Midcall joins the call from the next meeting on.
Edward, co-founder of Midcall. Former AE, co-founder of Meteor, a B2B prospecting agency. I write about what actually happens in sales meetings, and what the best teams do with it.
Frequently asked questions
Fireflies or Midcall, which should a sales team choose?
Midcall. Fireflies is an excellent transcription tool for every kind of meeting, but its sales analysis starts on the Business plan and part of it uses AI credits. Midcall is built around coaching reps. Every meeting is scored skill by skill, every deal gets a confidence score and the Live Coach helps your reps during the meeting.
What is the best Fireflies alternative for sales teams?
Midcall is the Fireflies alternative built for sales teams. It records and transcribes meetings on Google Meet, Teams and Zoom, then scores each one skill by skill, tracks every deal in a pre-CRM included in every plan and coaches each rep during the meeting.
Does Fireflies offer live coaching?
Fireflies offers Live Assist, which shows live notes and answers your questions about the meeting, and presents Sales Assist, which suggests answers to the client's questions from your knowledge base. Midcall's Live Coach reads the conversation and guides each rep based on their own weak spots.
How much does Fireflies cost?
Fireflies has a free plan, then Pro at $10, Business at $19 and Enterprise at $39 per seat per month billed annually. Some AI features use credits, sold in packs starting at $5 for 50 credits.
What are Fireflies AI credits?
They are units consumed by advanced AI features, such as AI Skills, CRM autofill or questions to AskFred during the meeting. Each plan includes between 20 and 50, shared by the whole team, and more are bought in packs.
Does Fireflies integrate with HubSpot and Salesforce?
Yes. HubSpot and Salesforce autofill is part of the sales bundle on the Business plan and uses AI credits. Midcall sends the recap, the next steps and its analysis to HubSpot, Salesforce or Attio, and keeps its own pre-CRM up to date.
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